jeboltoto Platform Privacy Notice
This page describes what we collect when you use jeboltoto and how we keep that data protected. We at jeboltoto understand that your privacy matters, and we handle all personal information according to applicable data protection law.
Our platform operates an online entertainment service available where local law permits. When you open an account, deposit funds, place activity on sportsbook markets or live-dealer tables, or interact with our customer support team, we collect information to verify your identity, process your payments, and ensure account security. We do not share your data with third parties for marketing purposes, and we apply encryption to sensitive details such as payment card information.
Our service is not available in every jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited, and each account holder must verify that access and use comply with their own jurisdiction's law.
What we collect on jeboltoto
We collect personal data in several categories. Account registration requires your email address, chosen username, date of birth, and full legal name. We also collect your country and city of residence—this helps us confirm that your location falls within a supported jurisdiction. When you deposit funds via OVOe-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we store a record of the payment method, transaction date, and amount. We do not store full card or bank details—payment processors handle those directly.
We also collect activity logs. These include the games or markets you access, your session duration, IP address, device type, and browser information. This helps us detect unusual account behaviour, prevent fraud, and improve platform stability. We may also collect documents during account verification: government-issued ID, proof of address (utility bill or bank statement), and occasionally a selfie with your ID. These are stored securely and deleted after verification is complete, unless law requires longer retention.
Cookies and tracking
We use session cookies to keep you logged in and functional cookies to remember your language preference. We do not use advertising or analytics cookies that track you across other websites.
How we use your data on jeboltoto
We use your email and name to create your account and send you notifications about account activity, withdrawal requests, and updates to our terms. We use your date of birth and address to confirm you meet age and jurisdiction requirements. Payment information is used to process deposits and withdrawals; we never charge your account without your explicit instruction.
Activity logs help us maintain platform security. We monitor for patterns that suggest account takeover, fraud, or money laundering. If we detect suspicious behaviour—for example, a withdrawal request from a new device or large transaction outside your typical pattern—we may pause the transaction and ask you to verify your identity via email or customer support. We also use these logs to comply with legal obligations in the jurisdictions where we operate, including anti-money-laundering (AML) regulations.
Third-party processors on jeboltoto
We work with payment processors to handle deposits and withdrawals. These companies sit outside our direct control but are bound by data protection agreements. We also use cloud hosting providers to store your account data and transaction history. Our servers may sit outside your jurisdiction—typically in Southeast Asia or Europe—but all data in transit is encrypted using industry-standard TLS protocols.
We do not sell or rent your personal data. We may share anonymized, aggregate information with partners to improve our service (for example, "users in Jakarta prefer live baccarat" or "withdrawal via mobile banking completes fastest"), but this data cannot identify you personally.
Your rights under our jeboltoto policy
You have the right to access, correct, or delete your personal data. If you wish to download a copy of the information we hold, or if you believe we hold incorrect details about you, contact our support team. You may also request that we delete your account and associated data, though we may retain transaction records where required by law—for example, audit trails for withdrawals completed during Idul Fitri or Idul Adha settlement windows.
How to contact us
- Email: [email protected] (response within business hours)
- In-app chat: available during platform operating hours
- Written request: mail to our registered office address (available on About us page)
We update this privacy notice periodically to reflect changes in our operations or legal requirements. Any material change will be announced via email and in-app notification. Continued use of jeboltoto after an update indicates your acceptance of the new terms.
Our platform is committed to keeping your data secure and your privacy respected. If you have concerns about how we handle your information, or if you believe we have breached your privacy rights, you may also lodge a complaint with the data protection authority in your jurisdiction.